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SUMMARY
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Over seven years experience working in Software Quality Assurance, project coordination, software release, configuration management, web and software development in Retail, Health and Public Safety systems, I have contributed to high quality products, standardization and quality process improvement- defect prevent and detection. In addition, to my strong knowledge in SQA, PLC, OO-SDLC methodologies, I possess technical knowledge in personal computer and network hardware set-up, most Windows applications, and .NET environment, and languages like C++, C#, VB.NET, ASP.NET, Java, PHP, XML, HTML, Database design using SQL/SP. Furthermore, my high energy, detail oriented, strong analytical, problem-solving, troubleshooting, training, and documentation skills are used to improve software quality, reliability and ensure project objectives and scheduled deadlines are met. Bilingual English and French with excellent communication and interpersonal skills, both oral and written. I know I would be a great addition to your team. |
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TECHNICAL SKILLS
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OPERATING SYSTEMS & SERVERS
(Level: Beginner to Expert)
Windows 95/NT/2000/XP, DOS, Linux Fedora, MS Server 7/2000, MS IIS 4/5, IBM 4690/4694
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DEVELOPMENT TOOLS
(Level: Beginner to Expert)
MS FrontPage 98/2000/2002
Macromedia Dreamweaver/Flash MX
MS Visual Studio .NET 2003/2005
MYSQL, MySql Admin
MS SQL, Oracle 8i
SilkTest (Automation), Mercury QTP
Windows installer & Installshield
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PROJECT MANAGEMENT TOOLS
(Level: Beginner to intermediate)
DOORS, MS Project 2003, MS Office, MS Visio, Rational Rose 2003 – UML modeling, PVCS Tracker & Version Manager, Rational Clear Case/Quest, Visual Source Safe, MS Team, Mercury Quality Center (TD)
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SCRIPTING AND PROGRAMMING LANGUAGES (Level: Beginner to intermediate)
PHP, JavaScript, Perl, CSS, HTML, XML, VB, VB. NET, C#, ASP .NET, C, C++, JAVA, SQL/SP, Web Service.
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NETWORKS
PCs, network cards, local and remote bridges, routers, terminal servers, cluster controller, and printers. |
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PROFESSIONAL EXPERIENCE
| Motorola , Montréal, Québec |
2005-to date |
| Quality Assurance Specialist -System Test |
• Performed Integration, system, functional, acceptance, and regression testing
• Verified and validated test scenarios and defects.
• Translated user and system requirements into test cases.
• Participated in Root Cause Analysis, test case standards writing, and FTR
• Participated in Quality Assurance Process Improvement meetings.
• Planned Test Director Test case structure and migration.
• Developed Automation Script using QTP recording.
• Designed Internal Test Director Process webpage. |
| LMS medical , Montréal, Québec |
2004-2005 |
| Verification & Validation Analyst |
• Analyze system requirement scenarios and translate test scenarios to Test Cases scripts.
• Functional, Regression and V&V software testing.
• Ensure software testing and requirements meets FDA and ISO.
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| Optimal Robotics, Montréal, Québec |
2000-2003 |
| Software Release Coordinator/Configuration Manager Specialist |
2002-2003 |
• Analyzed, reviewed and managed software and hardware incidents.
• Coordinated software review meetings between senior developers, clients’ representatives
and Project managers.
• Managed and Performed technical support of US and UK customers accounts.
• Insured user requirements and software delivery deadlines are met.
• Developed and maintained UScan baselines and configuration files.
• Recommended solutions to improve customization procedures and ways to reduce
redundancy of software customization by 50%.
• Performed Installation, Load, Unit, & Integration testing before releasing existing and new
software for quality control purposes, reducing build failure by 95%.
• Developed testing guidelines and standards for QA department.
• Developed release notes and proofread technical manuals and test scripts.
• Assisted GUI dept. in developing and maintaining UScan GUI.
| GUI Designer and Analyst |
2001-2002 |
• Developed and Maintained POS GUI – configuration and XML versions.
• Reduced GUI errors and failure through Integration, Unit and regression testing by 95%.
| Quality Assurance Specialist |
2000-2001 |
• Performed SQA testing in a white and/or black box environment.
• Certified UScan software and hardware release as a QA specialist.
• Developed software and hardware test plans and test scripts.
• Performed demonstrations and technical training to corporate clients QA departments and
UScan operators off and on-site.
• Performed configuration and customization of IBM POS 4690/4694.
• Developed and maintained QA Intranet and customer information database using MS SQL,
IIS 4/5 and ASP.
• Participated in training courses in SQA Management from “New Instructions” and ASQA-
SilkTest (automated Software Quality Assurance) by Segue.
| Bureau En Gros, Montréal, Québec |
1999-2000 |
Customer Service Representative/Software and hardware consultant, Part-Time
• Provided Customer services sales of computers and hardware.
• Assisted in solving customers technical problems and troubleshooting.
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| Angie Restaurant, Montréal, Québec |
1998-2000 |
Manager
• Opened and closed facility, managed 12 employees , prepared daily bank deposits, increased
table turnover rate and subsequent sales volume.
• Responsible for customer service issues, staffing, shift scheduling, payroll, budgets,
inventory, purchase orders, training, and facility maintenance.
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EDUCATION
• Bachelor of Commerce, Major: MIS, JMSB-Concordia University, 2004.
• Graduate Certificate in E-Commerce, McGill University, 2006.
• White Belt Quality Training, Motorola University 2006.
• Masters/Graduate Certificate in Project Management, Université du Québec en Outaouais, Expected 2007 (Certificate) and 2009 (Masters).
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